Terms of Service

1. Provider

This service is provided and operated by:

• Provider: Institut Muslim Cendekia (IMC)
• Address: Jl. Perintis Kemerdekaan km 6, Cikembar, Sukabumi Regency, West Java, Indonesia
• Phone: (0266) 750 3020
• Email: [email protected]
• Service hours: Saturday – Thursday, 07:30 – 15:00 WIB (UTC+7)

2. Available services

• TOAFL test — an Arabic proficiency test covering six skills (Istima', Tarakib, Qira'ah, Kalam, Kitabah, Khat), in practice or official sessions. Official sessions issue a score certificate that can be verified publicly.
• Online courses — materials, quizzes and assignments, with a certificate of completion where the course offers one.
• Sessions for institutions — dedicated test sessions at the request of schools/pesantren/institutions via the Request a test session page.

3. User accounts

• IMC students and staff use accounts created by the campus. Members of the public can create their own account when registering for a session or course.
• The information you provide (especially your name) must be accurate — that name is printed on certificates. The name is locked once the first certificate has been issued.
• One account per person. Accounts may not be lent, shared or used by someone else to complete work on your behalf.
• You are responsible for keeping your password confidential. Do not tick "Remember me" on a shared computer.
• IMC may deactivate accounts that breach these terms.

4. Prices and orders

• The price of each paid test session or course is shown in Indonesian rupiah on the Test schedule page, the course page and the checkout page before you pay. Sessions or courses marked "Free" are free of charge.
• Paid orders await payment for up to 24 hours or until session registration closes, whichever comes first. Orders not paid by then expire automatically and their seats are released.
• Session seats are limited; a seat is reserved when the order is created and confirmed once payment is confirmed.

5. Payment

Payments are processed by our payment gateway partner Duitku (duitku.com). You can choose any method available on the Duitku payment page, such as bank virtual account, e-wallet or QRIS. Service fees for certain payment methods, if any, are shown by Duitku before you complete payment.

IMC does not receive or store your card number, PIN, or bank/e-wallet password. We record only the order number, amount, status and payment method reported by Duitku. Payment status is always confirmed directly with Duitku before access is granted.

6. Service delivery

• All services are digital; no physical goods are shipped.
• Free registrations take effect immediately. For paid orders, access opens automatically once payment is confirmed — usually within minutes. Order status can be tracked in the Purchases menu.
• Test sessions: you are registered as a participant and can take the test from the TOAFL test menu within the session’s time window.
• Courses: course materials can be accessed from the My courses menu for as long as the course is running.

7. Test rules

• Tests must be taken by participants themselves, within a time limit kept by the server. Time keeps running even if the connection drops; saved answers are assessed when time runs out.
• A test may require full-screen mode, a single device and a microphone (for Kalam). Leaving the test page is recorded; exceeding the set limit may result in disqualification.
• Kalam answers (voice recordings), Kitabah and Khat answers (photos of handwriting) are assessed by graders using rubrics; final scores and certificates are issued once grading is complete.
• Copying, recording, photographing or distributing test questions and materials is prohibited.

8. Certificates

TOAFL certificates are issued for official sessions that provide them; course certificates are issued once all course requirements have been met. Certificates bear the name in the account data at the time of issue and can be verified by anyone on the Check a certificate page. IMC may revoke certificates proven to have been obtained in breach of these terms.

9. Intellectual property

Questions, recordings, course materials and the site design belong to IMC or its licensors. They may be used only for the participant’s personal purposes; reproduction and distribution without written permission are prohibited.

10. Session changes and cancellations

IMC may reschedule or cancel a session for reasonable causes (for example technical problems or too few participants). Affected participants are notified via their registered email/WhatsApp and may choose to move to another session or receive a full refund in accordance with the Refund Policy.

11. Limitation of liability

IMC strives to keep the service available and secure, but is not liable for problems on the participant’s side (device, internet connection, electricity) or for force majeure. If a fault in IMC’s systems prevents a test from being completed, the participant is entitled to a free retake or a refund.

12. Changes to these terms & governing law

These terms may be updated; the latest version is always available on this page together with its effective date. These terms are governed by the laws of the Republic of Indonesia. Disputes are first settled by mutual consultation and, failing that, through the competent court for the Sukabumi Regency area.

13. Contact

Questions, complaints or requests about the service and payments can be sent to:

• Provider: Institut Muslim Cendekia (IMC)
• Address: Jl. Perintis Kemerdekaan km 6, Cikembar, Sukabumi Regency, West Java, Indonesia
• Phone: (0266) 750 3020
• Email: [email protected]
• Service hours: Saturday – Thursday, 07:30 – 15:00 WIB (UTC+7)